Stuenkel: FMC wants to be the hospital of choice
by Doug Walker, Associate Editor
Oct 20, 2012 | 5215 views | 6 6 comments | 11 11 recommendations | email to a friend | print
Floyd Medical Center
Floyd Medical Center
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Floyd Medical Center President and CEO Kurt Stuenkel told Rome Exchange Club members that the one of his primary objectives is to provide the facilities, programs and services that inspire doctors and patients to choose Floyd.

“Nobody’s competing for the non-paying patients,” Stuenkel said. “We have got to create reasons for paying patients to want to come to Floyd.”

As a not-for-profit community based hospital, Stuenkel told the civic leaders that the hospital has to make its budget based on patients coming to the hospital, billing the patients and their insurance companies, then collecting and managing the revenue stream just like any other business.

Keeping a stream of patients flowing into Rome was the primary reason for Floyd’s interest in taking over management of the Polk Medical Center earlier this year, according to Stuenkel.

The FMC CEO said that half of the patients coming into Rome come from outside of Floyd County, and that Polk County is No. 2 on that list.

“What would happen if Polk Medical Center decided to affiliate with somebody else?” Stuenkel wondered. “What would happen to that flow of referrals? The winning proposer would want to redirect those patients to Atlanta or to another place.”

Stuenkel said he’s been questioned about the payment in lieu of taxes that will be made to Polk County associated with the Floyd takeover of the hospital in Cedartown.

“Floyd Medical Center is not paying the PILOT; it’s being paid by Polk Medical Center,” Stuenkel said. “Polk Medical Center has its own revenue sources, it’s going to have its own expenses, its own income statement, and out of that series of revenues they will make the PILOT payment. No revenues from Floyd Medical Center will be going to make the PILOT payment.”

As to why Floyd doesn’t make a similar PILOT to Floyd County, Stuenkel said, “A PILOT payment to Floyd County is really not logical in terms of the benefit and the burden that we have to carry in terms of indigent and charity and the other community benefits. That justifies our tax exemption and a PILOT is not in the cards for Floyd County.”

Looking into the future, Stuenkel said there is a whole litany of issues that face the health care industry.

If Congress can’t get together on budget cuts before the end of the year, that will lead to a process called sequestration.

“Two percent (cut) on a $30 million budget of Medicare expenditures for Floyd, that’s significant,” Stuenkel said.

He said that one of the notions on the table now involves the bundling of reimbursements. “You go in for a joint replacement, for example, we’re going to cut one check, give it to the hospital now, you and the doctors divide it, boy that’s going to change things,” he said.

He told the Exchange Club members that now that the Supreme Court has declared Medicaid expansion is optional and that Gov. Nathan Deal has indicated he’s not of a mind to expand the program, that the whole health care program “may be a house of cards in terms of the financial support.”

Stuenkel said that overall patient experience is vitally important to FMC.

“We’re about in the 80th-plus percentile in terms of patient satisfaction, top 20 percent in the nation, but we want to be in the top 10 percent,” Stuenkel. “If we’re bundling payments together we have got to work closer with our doctors to improve our quality.”
Comments
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quacker
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October 21, 2012
Having just spent, with the help of insurance, just north of $60,000 for surgery and associated care, I have no issue with Floyd.

Fearing the Affordable Health Care Act of 2010? Except for some future tweaks, my observation is that it's already up and running. Nothing to fear there, either.
mbc195400
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October 20, 2012
the condition i was in warranted the fastest place to get to which was floyd/polk just as anyone probably would have done. the care given once there did not warrant the condition i was in but where was i to go and not able to walk much less drive. i did what i thought was the right thing for at the mnment i had no preference where and who treated me as long as i treatment,which did not happen in a timely matter which my condition so badly needed. now i know i will never go back th a FLOYD affiliatted office or hospital. once burned not twice
NoFreakinWay
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October 20, 2012
No one ever said you had to use FMC twice. If you don't like it, drive elsewhere or deal with Redmond. If Obamacare isn't repealed, you'll really have something to cry about.
mbc195400
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October 20, 2012
my experiences with floyd medical center as well as polk/floyd medical is they suck.at polk i laid in a bed for 2 and 1/2 hours with severe dehydration and sever cramping as well as chest pains and never was ask for a history of my health before i got a bag of fluids to ease my condition. i had blood drawn repeatdly after that to satisfy the doctors at floyd my condition warranted a transfer to floyd in rome for overnite admission and continued treatment. the doctor assigned to my case asked me did i realize just how close i was to going onto full cardiac arrest from the incident. to make a long story short i could have died while waiting for someone to help me even after i asked for somekind of releif from the cramping conditions and pain i was in.

any where floyd medical center has a hand should now be off limits to anyone who needs fast help.

once again FLOYD MEDICAL CENTER Rome or cedartown SUCKS the big big one and STUNKEL should be held directly responsible for these sloppy actions.

the only good thing about this incident was Jya Johnson M.D. came on at 7pm and got things straightened out to where i was finally sent to rome and home the next day. thanks DR> JOHNSON, STUNKEL kiss my A**
pnutmama
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October 20, 2012
FMC will NEVER be my provider of choice...Uncle Kurt may have his satisfaction survey results but statistics will tell you whatever you want to hear. I have had only neagative experiences in that facility; they are rude, obnoxious & arogant. They treat patients & families as though they are doing them some great favor by being there. Besides personal & family experiences, their business practices are continually suspect just staying this side of legal. Their public relations department is like some BIG BULLY pushing & pushing...I AM SICK TO DEATH OF SEEING GREEN EVERYWHERE. Floyd County, Polk County, Gordon County, Bartow County....I CAN'T ESCAPRE IT !!! It is like a nightmare. Please Uncle Kurt, just go away...go home & count your money, you have made plenty!
KingPellinore
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October 20, 2012
Personally, I have only good things to say about FMC. I was hospitalized with a heart issue a few months ago and couldn't be happier with my experience. I was diagnosed and my health issue is getting better thanks to the doctors and nurses who attended to me.
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